Troubleshooting the invisible Error: When the Entra Provisioning Agent won’t Sync.
Introduction: The Client’s Dilemma You’ve just upgraded your hybrid identity setup on Azure, moving from the heavy AAD Connect to the lightweight Microsoft Entra Provisioning Agent (Cloud Sync). The installation finished cleanly on your Domain Controller, the service is running, and the Entra portal says “Healthy.” Everything looks perfect… except for one critical detail: zero users are syncing to the cloud. The worst part? The logging is uselessly vague. You check the Entra Portal and see a generic “sync errors or failures” status. When you use the “Provision on Demand” tool, you get a frustratingly simple error: “The object doesn’t exist.” There are no permission failures, no obvious certificate issues—just a wall of silence between your local AD and the cloud. ...